privacy policy pagePrivacy Policy

Effective Date: June 2, 2026 Last Updated: June 2, 2026

At Blue Palm Medical, your privacy and trust are at the heart of everything we do. Whether you visit us for primary care, Botox, peptide therapy, IV therapy, or GLP-1 treatments, we are committed to protecting the confidentiality and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive care from our team.

1. Information We Collect

To provide safe, personalized, and effective care, we may collect the following types of information:

Personal Information

  • Full name, date of birth, and gender

  • Mailing address, email address, and phone number

  • Emergency contact details

  • Insurance and billing information

Protected Health Information (PHI)

  • Medical history and current health conditions

  • Medications, allergies, and treatment records

  • Lab results and diagnostic information

  • Records related to primary care, Botox, peptide therapy, IV therapy, and GLP-1 treatment plans

Website & Technical Information

  • IP address, browser type, and device information

  • Pages visited and time spent on our website

  • Cookies and analytics data (see Section 7)

2. How We Use Your Information

Blue Palm Medical uses your information to deliver quality care and operate our practice responsibly. We may use your information to:

  • Provide medical evaluations, treatments, and follow-up care

  • Schedule and confirm appointments

  • Process payments, insurance claims, and billing

  • Communicate test results, treatment updates, and health reminders

  • Improve our services, website, and patient experience

  • Comply with legal, regulatory, and professional obligations

3. How We Protect Your Information

We take the security of your information seriously. Blue Palm Medical maintains administrative, technical, and physical safeguards designed to protect your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. These measures include secure electronic health records (EHR), encryption, restricted access controls, and ongoing staff training on privacy practices.

4. How We Share Your Information

We do not sell your personal or health information. We may share your information only when necessary and permitted by law, including with:

  • Healthcare providers involved in your treatment and coordination of care

  • Insurance companies for claims processing and payment

  • Trusted service providers (such as billing or IT vendors) bound by confidentiality agreements

  • Legal and regulatory authorities when required by law, court order, or public health regulations

5. Your Privacy Rights

As a patient of Blue Palm Medical, you have the right to:

  • Access and request copies of your medical records

  • Request corrections to inaccurate or incomplete information

  • Request restrictions on certain uses or disclosures of your information

  • Receive a list of certain disclosures we have made

  • Request confidential communications through a specific method or location

  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information in Section 9.

6. Marketing & Communications

With your consent, we may send you appointment reminders, wellness tips, and information about services such as Botox, peptide therapy, IV therapy, and GLP-1 programs. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting our office directly. Opting out of marketing will not affect communications related to your treatment or care.

7. Cookies & Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

Our website may contain links to third-party websites for your convenience. Blue Palm Medical is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Blue Palm Medical
(623) 396-6955‬
[email protected]
www.bluepalmmedical.com

10. Changes to This Privacy Policy

Blue Palm Medical may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page indicates when the most recent changes were made. We encourage you to review this page regularly to stay informed about how we protect your information.